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Frequently Asked Questions | Jacava.com

 

How long does it take to send me my nail products?

We aim to ship your order as quickly as possible. Once your payment has cleared, your order will be processed within 5 days and despatched within 2 working days after that.

Is there a minimum order?

Yes, our minimum order is £25. With the competitive prices of our quality nail products, you are sure to be extremely happy with the quantity you receive!

I don't feel happy about Jacava seeing my credit or debit card details, is there another way to pay?

We don't see your financial information! Please don't worry, we never accept payments over the telephone and the invoices we send you are through
one of the worlds largest online banking providers, Paypal. Please don't worry, our systems do not store your financial information.

How much do you charge for shipping?

We try to keep the cost of shipping super low, it depends on a number of factors. Usually, its around £5.95 for UK mainland orders.

Why do I need to give you my email address?

We send your payment invoice to your email address. Without a valid email address, we can't send your chosen products to you!

Any more questions? Contact us now!